FINTRAC Archives - REM https://realestatemagazine.ca/tag/fintrac/ Canada’s premier magazine for real estate professionals. Tue, 13 Feb 2024 21:28:06 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://realestatemagazine.ca/wp-content/uploads/2022/09/cropped-REM-Fav-32x32.png FINTRAC Archives - REM https://realestatemagazine.ca/tag/fintrac/ 32 32 The big FINTRAC mistakes brokers need to know about: Insights from an expert https://realestatemagazine.ca/the-big-fintrac-mistakes-brokers-need-to-know-about-insights-from-an-expert/ https://realestatemagazine.ca/the-big-fintrac-mistakes-brokers-need-to-know-about-insights-from-an-expert/#comments Fri, 09 Feb 2024 05:03:26 +0000 https://realestatemagazine.ca/?p=28376 Adapting to the changing regulatory landscape is crucial for the real estate industry's role in anti-money laundering — the time to act is now

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As a broker, I share the frustration with many of you regarding the myriad of compliance requirements placed upon brokers, managers and real estate agents — from how to record our deals to finding out if one of my real estate agent’s clients is a cousin of someone who is a politician somewhere in the world. And this year, it will get worse. 

In a recent interview with Friedrich Klaus, co-founder of Illuminai Intelligence Corporation, I gained valuable insights into the evolving world of FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) compliance and the challenges faced by brokerages in Canada. Klaus shed light on the significant changes introduced in 2021, the common mistakes made by brokerages and what the future holds with compliance requirements.

 

The shift in FINTRAC compliance requirements

 

According to Klaus, the most notable change in FINTRAC compliance is the shift in responsibility from agents to managing brokers coupled with the new requirement of “ongoing monitoring”.

As of 2021, the managing broker and the business now bear the risk of substantial fines if they fail to comply with five major requirements of the updated Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA):

  • Implementing a compliance program
  • Reporting transactions (filing suspicious transaction reports to FINTRAC)
  • Keeping records about high-risk clients/transactions
  • Knowing your client/ongoing monitoring
  • Applying ministerial directives

The ongoing monitoring requirement is particularly challenging without technology, with labour-intensive and cumbersome spreadsheets the only available resource available to brokerages.

Klaus emphasized that Iluminai’s studies estimate a staggering 99.5 per cent of Canadian brokerages are almost totally non-compliant with the 2021 update to the PCMLTFA when it comes to ongoing monitoring. “There is no other way to comply, without the benefit of my platform, then (with) a spreadsheet a mile long and a mile wide, with a full-time employee doing 45 minutes to one hour of research per customer,” Klaus says.

 

Common mistakes made by brokerages

 

Klaus pointed out that many brokerages make the mistake of assuming FINTRAC’s previous “soft touch” will continue. He says, “Canada’s international reputation as a haven of weak enforcement of AML laws has forced regulatory bodies to take action. Unfortunately, a lack of financial resources available to enforcement agencies and regulators because of a decade of underfunding and broken promises by the Liberal Party of Canada means that the burden of enforcement falls upon small businesses.”

Real estate, being a prime destination for laundered funds, means brokerages must adapt or change their business models to comply with the increasingly stringent regulations that will only become more challenging in the future.

 

Future compliance issues and requirements

 

Looking ahead, Klaus predicts that the relationship between FINTRAC and the real estate sector will mirror FINTRAC’s relationship with the banks, requiring accelerated and real-time suspicious transaction reporting, and heightened transactional scrutiny by brokerages. 

Improved cross-governmental information sharing and increased access to free governmental data will raise the expectations of compliance. Real estate professionals will need to actively detect fraud and adapt to the changing landscape of anti-money laundering regulations. Agents and brokerages will need to adopt new tools or be drowned in “labour cost or fines … Pick your poison,” Klaus explains.

 

Troublesome issues for brokerages

 

In a recent case, FINTRAC imposed a $132,000 penalty on Global West Realty Limited, underlining the intensified scrutiny on brokerages. The 2021 examination revealed non-compliance issues, including a lack of appointed compliance oversight, absence of written policies and neglect of ongoing compliance training.

In a recent speech at ACAMS, a global meeting for the anti-money laundering community, Sarah Paquet, CEO of FINTRAC, emphasized FINTRAC’s commitment to ensuring businesses meet obligations under the PCMLTFA. This case exemplifies a more assertive enforcement approach, using penalties to drive behavioural change.

Unclear legislation and guidance compound challenges for brokerages, notes Klaus. Some existing tools in the market, designed for agents, may lack a compliant “ongoing monitoring” solution, leaving brokerages susceptible to audits as FINTRAC assesses ongoing monitoring programs as part of their audits moving forward.

In 2022-2023, FINTRAC issued six notices of violation, totaling $1,113,569. With the real estate sector facing heightened scrutiny, brokerages must take proactive steps to navigate evolving compliance challenges and avoid substantial penalties.

 

Mitigating risk and starting the compliance journey

 

Given the significant fines, aggressive FINTRAC compliance enforcement and the political temperature to blame money laundering as a source of housing unaffordability, Klaus advises brokerages to start their compliance journey now.

What’s more, while technology is available, brokers are advised to truly understand what the technology offers and what it doesn’t. Klaus often encounters brokers who misunderstand the difference between Illuminai and what its competitors offer: “Rival platforms (to Illuminai) are akin to going to a restaurant where you receive a bill at the end, but you still have to handle the entire cooking process, serve the meal and clean up afterward.”

In contrast, Iluminai’s platform goes beyond just filling out the necessary forms — which is what Illuminai’s competitors do. Rather, Illuminai actively assists real estate brokers in achieving compliance with almost all of the ongoing review aspects of the PCMLTFA. Iluminai provides a unique and specialized service, ensuring a seamless and efficient compliance experience for the real estate industry in Canada.

 

Klaus emphasizes the urgency for brokerages to take proactive steps toward compliance. Whether through Iluminai’s platform or other means, adapting to the changing regulatory landscape is crucial for the real estate industry’s role in the anti-money laundering world. The time to act is now.

 

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From app to all-in-one solution simplifying brokerage FINTRAC compliance https://realestatemagazine.ca/from-app-to-all-in-one-solution-simplifying-brokerage-fintrac-compliance/ https://realestatemagazine.ca/from-app-to-all-in-one-solution-simplifying-brokerage-fintrac-compliance/#comments Mon, 11 Dec 2023 05:02:31 +0000 https://realestatemagazine.ca/?p=26362 “Paperwork and other requirements are often at the bottom of (brokers) to-do lists. FINTRAC Express provides an easy way to meet FINTRAC requirements”

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More than five years after launching an app that helps realtors meet Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) requirements, ReallyTrusted has launched an all-in-one turnkey solution that simplifies FINTRAC compliance for brokerages. 

FINTRAC Express is a suite of tools designed to make it easier for compliance officers to meet FINTRAC regulations, says Greg Dent, chief operating officer of ReallyTrusted Technologies. 

While competitors are offering some of the tools provided in FINTRAC Express, Greg says he’s “reasonably certain that we’re the only people to have bundled the whole package in a way that allows brokerages to do it all at once and to feel confident that they’re going to get all of the pieces of the puzzle together.”

 

Widely used across the industry

 

FINTRAC Express includes the ReallyTrusted app, which Dent says is used by more than 460 brokerages and “tens of thousands of agents”. Several real estate associations have also signed on to the app, with the largest buyer being the Alberta Real Estate Association. “Every realtor in Alberta has access to the program and every compliance officer has access to the brokerage tools on the app at no cost.” 

When Lori Ann West, Ontario managing broker at Real Broker Ontario joined the company four months ago, she was new to the ReallyTrusted app, which is used by all realtors at the brokerage. “I found it really simple to use, with really good support,” she says.

West likes the fact she gets flagged immediately for any information that is not filled out properly, so realtors can deal with the situation while they’re with their clients. “The other nice feature about it is that you can’t go from A to B unless you fill out A correctly.”

 

A comprehensive offering

 

Other key features of FINTRAC Express are:

  • the ReallyTrusted Academy, an online anti-money laundering learning and training program for staff and agents,
  • complete anti-money laundering manuals (including procedural documents and a risk assessment),
  • effectiveness reviews for brokerages,
  • FINTRAC examination preparation and
  • ongoing support for compliance officers.

The ReallyTrusted Academy launched seven months ago and is now used by about 30 brokerages, while the manuals and reviews were launched at the same time as FINTRAC Express.

 

Continuous improvements

 

Dent says the pioneering ReallyTrusted app initially provided an easy way for agents to scan their clients’ IDs in person to get the data FINTRAC required to identify clients. A month after COVID hit in 2020, he saw an opportunity to add a remote ID verification feature. Other updates to the app have followed and more are to come, including a French version of the app for the Quebec market.

 

A complete solution making work easier

 

While the ReallyTrusted app helps brokerages with the procedural element of a FINTRAC compliance program, Dent soon realized there was a much larger need for a complete program solution that could do everything from training agents properly to providing policy manuals with risk assessments for brokerages.

“We’re putting brokerages and their agents who use the system in a better position to do what FINTRAC is requiring of us and to figure out where there might be money laundering in their interactions with the public. It’s something that we really see as important,” he explains.

However, Dent notes the challenge with FINTRAC is that its compliance program is complicated. He is also a realtor with Re/Max Select Realty in Vancouver, so he understands this firsthand. “My calendar is full of compliance officers wanting to understand where I think their program is at, and how we might be able to help them,” he notes.

 

What users think

 

In the first few weeks after launch, five brokerages committed to FINTRAC Express, Dent says. 

One of the early adopters of FINTRAC Express is David Rishel, managing broker of Royal LePage Little Oak Realty in Abbotsford, British Columbia.

All 150 agents at the brokerage use the ReallyTrusted app. If not for the app, Rishel says, “We would have to have even more staff trying to ensure that our realtors are doing the things that they need to do to be compliant. If you’re found to be non-compliant, it’s not fun. (The app) keeps us out of hot water. That’s a win in my column.”

His brokerage took over Surrey, B.C.’s Royal LePage Northstar Realty in October, which wasn’t using ReallyTrusted products, and rolled out FINTRAC Express to Northstar. “It’s been no issue whatsoever,” Rishel says. “Everything’s been super easy.”

Rishel says the product puts the focus on ensuring brokerages are compliant, which means realtors will be compliant in turn.

He notes FINTRAC fines to brokerages for non-compliance are significant. For example, in late October, FINTRAC announced it had fined Norwich Real Estate Services Inc., which also operates as Re/Max Kelowna, $156,750 for failing to comply with federal anti-money laundering rules. (The company has appealed the decision to federal court.)

“We want to make sure we’re doing everything we can to avoid that,” says Rishel. He notes his brokerage has been audited by FINTRAC a few times and there have been “no problems, no issues.”

 

Helping brokerages curb money laundering

 

Dent says most fines to real estate brokerages occur because they need a compliance program or compliance officer in place. Brokers have a “tremendous” burden on them and the paperwork and other requirements of FINTRAC are often at the bottom of their to-do list. FINTRAC Express provides an easy way for them to meet their FINTRAC requirements, he says.

He has been surprised that many brokers are unaware of the FINTRAC requirement that an effectiveness review be conducted every 24 months. “About 50% of the compliance officers I’ve talked with since we’ve launched (the reviews feature) have said some version of ‘I didn’t know that’ or ‘What is that?’”

Dent occasionally hears the false narrative that real estate brokerages don’t want to curb money laundering. “The more I talk with compliance officers, the more convinced I am that everyone is aligned in a desire to not allow money laundering to happen through our sector. Everybody sees the harm it does to the economy, to communities.”

 

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Speeding up the FINTRAC grind: How Fintracker’s technology is setting out to support, not replace, realtors https://realestatemagazine.ca/speeding-up-the-fintrac-grind-how-fintrackers-technology-is-setting-out-to-support-not-replace-realtors/ https://realestatemagazine.ca/speeding-up-the-fintrac-grind-how-fintrackers-technology-is-setting-out-to-support-not-replace-realtors/#respond Mon, 06 Nov 2023 05:03:26 +0000 https://realestatemagazine.ca/?p=25299 Fintracker “created a process that’s easier to follow and harder to make a mistake in; much less onerous to deal with than paper forms”

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Simon Fiore wasn’t trying to disrupt the real estate industry when he was sitting in his office at Re/Max Associates in Winnipeg back in 2017. He was simply another realtor struggling with the task all realtors dread doing the most: filling out FINTRAC paperwork.

 

A consistent lag

 

If you’ve closed real estate deals recently, you’ve likely dealt with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) forms. They are a specific set of paperwork required to be completed to help combat money laundering and terrorist activity financing in Canada.

Susan Scott, who managed sales, compliance and conveyancing at Fiore’s brokerage during this time, would often ask Fiore and the other realtors for their FINTRAC paperwork, as it lagged behind well after transaction papers were submitted.

“I was like many agents struggling with these forms and not handing them in in a timely fashion,” says Fiore.

One day Fiore said to Scott, “One of these days, Sue, I’m going to create a FINTRAC app.”

She simply responded with, “Go for it.”

The rest is digital history.

 

There’s an app for that

 

Fintracker is an online tool designed to assist real estate agents by automating the process of completing FINTRAC forms.

“I decided that I wanted to streamline this process and automate it all. So, we started off simply trying to solve this for my little brokerage here in Winnipeg, which then led us to listening to compliance officers, agents and other experts across the country, evolving the app to what it is. Today, it’s a one-stop-shop solution,” explains Fiore.

Fiore took a leap of faith when deciding to leave his successful career as a realtor in order to pursue developing Fintracker, in the hopes of solving this problem for the industry. But, trying to convince real estate agents used to the same industry practices for years to try and use a new technology wasn’t easy at first.

“The first three years were very discouraging, as nobody wanted to pay attention. Then, we signed the Barrie Board (BDAR) and they were the catalyst for board-level clients. During the pandemic, Fintracker became in high demand for its ability to identify non-physically present clients with a remote ID process.”

Eventually, other realtors started coming around to Fiore’s vision.

 

Getting buy-in

 

Leonard Howell, broker of record at Sam McDadi Real Estate in Mississauga, was an early adopter of the technology.

“When I saw the product, I thought, ‘this can make life a lot easier for our agents’,” states Howell. “Having a tool that makes things easier, I was all-in, it was a no-brainer. Now, I can tell which agents are using the Fintracker app and which ones aren’t based on the paperwork that’s coming in.”

Karen Yolevski, chief operating officer of Royal LePage Real Estate Services agrees.

“FINTRAC is one of those areas that is inherently complicated. There are a number of forms, a number of questions. Sometimes the information requested can be quite onerous, to both the realtor and the consumer,” explains Yolevski.

“Fintracker took the issue of FINTRAC forms and information gathering and created a process flow that’s easier to follow and harder to make a mistake in; much less onerous to deal with than paper forms.”

 

What’s next

 

So, what does the future hold for the relationship between real estate and technology?

“When I first started with Fintracker, I was the least tech-savvy agent in the country,” says Fiore. “That’s why I wanted to create a tool that was not only easy to use but made sense to the average realtor. But, what I’ve been seeing and what I’ve learned in the last six years of working with the tech space is that AI and technology are going to eventually have a very competitive product against the agent.”

Don’t worry – this doesn’t necessarily mean that a robot will be selling your next home anytime soon.

“Something that AI and technology will never replace is agents,” says Fiore. “So, I think technology is always going to try and replace us, but one-on-one and face-to-face interactions, gaining trust and building relationships are still the keys.”

 

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CREA raises concerns over foreign buyer ban regulations https://realestatemagazine.ca/crea-raises-concerns-over-foreign-buyer-ban-regulations/ https://realestatemagazine.ca/crea-raises-concerns-over-foreign-buyer-ban-regulations/#comments Thu, 22 Dec 2022 05:03:16 +0000 https://realestatemagazine.ca/?p=19916 CREA expresses "disappointment" and raises questions about newly released regulations outlining the foreign buyer ban and the industry's role

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QUICK HITS

 

  • The Canadian government has released regulations ahead of a ban on non-Canadians buying residential property, which is set to take effect on Jan. 1, 2023.
  • The regulations outline exemptions for temporary residents who meet certain requirements, including international students and those on work permits.
  • CREA is expressing disappointment with the regulations, and is raising concerns on behalf of its members.

 

Days before Canada’s foreign buyer ban is slated to take effect, the federal government is releasing regulations that detail exemptions and attempt to define the role the real estate industry plays. 

The Prohibition on the Purchase of Residential Property by Non-Canadians Act is expected to come into force together with the newly released regulations on Jan. 1 as an attempt, the government says, to improve affordability for Canadians looking to buy a home.

Under the new regulations, anyone who is convicted of knowingly helping a non-Canadian buy a property could face a fine of up to $10,000.

In a statement to Real Estate Magazine, the Canadian Real Estate Association (CREA) says it’s disappointed with the regulations released Wednesday and is raising several concerns on behalf of its members. 

 

Who is exempt?

 

The rules outline several provisions for how the act will be enforced and detail exemptions for temporary residents who meet certain requirements. Canadian citizens and permanent residents are not included in the prohibition. 

International students who have filed tax returns for the past five years and have spent the majority of the past five years in Canada are excluded. In addition, the purchase price of the residential property must not exceed $500,000.

Those who hold a work permit may also be excluded. They must have worked in Canada for a minimum of three years within the four years preceding the purchase and filed tax returns for at least three of the four years.

There are also exceptions for foreign nationals fleeing conflict and refugees. 

The government estimates that the volume of non-Canadians that would be exempt and subsequently choose to buy a home is limited over the next two years. It calculates the number would be in the hundreds to low thousands. 

If a non-Canadian wants to buy a property, the government says the onus is on them to demonstrate their eligibility and says they will be responsible for any costs associated. 

 

Non-Canadian corporations

 

Non-Canadian and foreign-controlled corporations will not be allowed to purchase residential property in Canada. Under this act, a foreign-controlled corporation is defined as an entity that is three per cent or more owned by a non-Canadian.

“That’s a relatively low threshold,” says Chris Sharpe, a real estate lawyer and partner at Clark Wilson LLP in Vancouver. Sharpe believes this could catch companies that may have silent investors who are investing smaller amounts into projects.

The government’s regulatory analysis states there will be a minimal burden and costs for realtors because they already comply with existing regulations and standards related to customer identification and due diligence.

CREA disagrees.

One example the association gave was FINTRAC beneficial ownership obligations. Those require a realtor to identify any individual who owns 25 per cent or more of an entity. In contrast, the foreign buyer ban requires them to determine if the entity is three per cent or more owned by a non-Canadian, which could add additional costs and requirements to transactions. 

CREA also notes that FINTRAC requires realtors to verify client identity at the time of a transaction rather than before assisting or advising clients as will be required under the foreign buyer ban.

The regulatory analysis clarifies that record keeping is not mandatory for realtors; CREA highlights that is also contrary to FINTRAC obligations. 

“Without records, an individual charged with an offence pursuant to this act would have difficulty demonstrating that they made reasonable efforts to comply with this legislation in order to avoid a summary conviction and a $10,000 fine,” CREA states.

What about recreational properties?

 

Also seemingly exempt from the ban— homes outside of areas that meet certain population thresholds based on census analysis. That may include some recreational properties, but not all.

Sharpe explains that based on his understanding, the government has created an exemption for what he would describe as “very rural” residential properties. 

He adds, “My real estate group here…and at all law firms and notaries and realtors across the country need to educate ourselves on where do we go to find the list of census metropolitan areas and census agglomerations?”

CREA is also raising questions about the process for determining whether properties are located in eligible areas.

Sharpe says, “It’s incumbent upon me to become well-versed in this and its application and turn my mind to how to protect and advise my clients. I think realtors would need to be doing the same.” 

 

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B.C. realty firms slapped with fines over anti-money laundering violations https://realestatemagazine.ca/b-c-realty-firms-slapped-with-fines-over-anti-money-laundering-violations/ https://realestatemagazine.ca/b-c-realty-firms-slapped-with-fines-over-anti-money-laundering-violations/#comments Tue, 25 Oct 2022 04:03:00 +0000 https://realestatemagazine.ca/?p=18962 Canada's financial intelligence unit announces more than $750,000 in fines against a broker and two brokerages in Vancouver, B.C.

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QUICK HITS

 

  • LeHomes Realty in Vancouver, B.C. is facing more than $550,000 in fines for anti-money laundering violations committed by Pan Pacific Platinum Real Estate and LaBoutique Realty Ltd., according to FINTRAC.
  • Cathay Pacific Realty Ltd. is facing $206,250 fines for anti-money laundering violations.
  • All three were found to have failed to submit a suspicious transaction report where there were reasonable grounds to suspect money laundering

Three Vancouver, B.C. realty firms are facing fines for anti-money laundering (AML) breaches, according to the Financial Transactions and Reports Analysis Centre (FINTRAC).

This month, FINTRAC announced Pan Pacific Platinum Real Estate and LaBoutique Realty Ltd., both brokerages operating under LeHomes Realty, were fined a combined $557,780.50 for AML violations.

Pan Pacific Platinum Real Estate was fined more than $280,000 for several violations. In a press release, the financial intelligence unit alleges a lack of compliance and that the firm failed “to submit a suspicious transaction report where there were reasonable grounds to suspect that transactions were related to a money laundering offence.

LaBoutique Realty Ltd. was fined $275,385 for similar violations, according to FINTRAC, as well as failing to “submit a large cash transaction report for the receipt of $10,000 or more in cash.”

On Oct. 18, FINTRAC also announced fines to the tune of $206,250 against Cathay Pacific Realty Ltd. The Vancouver broker is accused of committing several violations, including failing to submit a report where there were reasonable grounds to suspect that transactions were related to a money laundering offence.

Neither LeHomes Realty nor Cathay Pacific Realty Ltd responded to Real Estate Magazine’s request for comment.

In a press release, Sarah Paquet, director and CEO of FINTRAC, said the organization is “committed to working with businesses to help them understand and comply with their obligations under the Act. At the same time, we will be firm in ensuring that businesses continue to do their part, and we will take appropriate actions when they are needed.”

Real estate brokers and sales representatives are required under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act to keep certain records, identify clients, maintain compliance, and report certain financial transactions to FINTRAC.

 

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FINTRAC: 5 things to remember in 2022 https://realestatemagazine.ca/fintrac-5-things-to-remember-in-2022/ https://realestatemagazine.ca/fintrac-5-things-to-remember-in-2022/#comments Mon, 10 Jan 2022 05:00:16 +0000 https://realestatemagazine.ca/fintrac-5-things-to-remember-in-2022/ Here are answers to five of the most frequently asked questions I receive when conducting FINTRAC updates for brokerages and real estate boards.

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The FINTRAC updates announced on June 1, 2021 must be complied with by real estate agents and brokerages across Canada starting on April 1, 2022. Here are answers to five of the most frequently asked questions I receive when conducting FINTRAC updates for brokerages and real estate boards.

1. Why should I care about FINTRAC?

To me the main reason is that if a lender is suspicious about any buyer at any time before closing, they can cancel the mortgage commitment. Then the deal may not close and you will not be paid your commission. Do not associate with or represent any suspicious buyers.

2. Why does FINTRAC matter if I do not accept cash as a deposit on any real estate agreement?

FINTRAC is not just about cash. Every bank draft you receive as a deposit on a real estate agreement is suspicious because there is rarely any proof who purchased it or how they purchased it. What about a corporation that buys or sells real estate? Do you know who their shareholders are who actually own the corporation? They could be criminals. All of these are examples of potential money laundering.

3. What are some of the key reminders when completing the FINTRAC ID forms?

All sections need to be completed carefully. The client occupation should be specific because this connects the client to their geographic location. Always ask if the deal is being done on behalf of a third party.

4. What are some of the key new requirements announced June 1, 2021?

Every new client should now be considered to be in a business relationship with your brokerage, regardless how many deals they have done in the past with your brokerage. As such, a proper explanation of the deal should be included in section D of the FINTRAC Identification form. There is also a new Beneficial Ownership Form to complete for every client, which will, for example, ask for details on all shareholders of a corporation who own more than 25 per cent of the shares and whether a buyer may be a Politically Exposed Person.

5. What must a brokerage do now to make sure they comply with their FINTRAC obligations?

Real estate brokerages must make sure they have an up-to-date FINTRAC policy with a FINTRAC compliance officer; that all agents and employees of the brokerage have taken the required FINTRAC training; that a proper brokerage risk assessment is completed every two years; and that a FINTRAC audit is also completed to make sure that your FINTRAC regime is up-to-date. I have completed FINTRAC audits for real estate brokerages across Ontario and in other provinces.

If you have any question related to FINTRAC, or if you want to set up a seminar for your brokerage, do not hesitate to contact me.

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Why pay commission to a Realtor? https://realestatemagazine.ca/why-pay-commission-to-a-realtor/ https://realestatemagazine.ca/why-pay-commission-to-a-realtor/#respond Tue, 18 May 2021 04:00:39 +0000 https://realestatemagazine.ca/why-pay-commission-to-a-realtor/ During my career I have heard many versions of these two questions: “Why should I pay a Realtor to sell my property?” and “What do I get in return for the commission I pay?”

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As a real estate professional, you know the value you bring to buyers and sellers. It’s time to share what you do with your potential clients.

During my career I have heard many versions of these two questions: “Why should I pay a Realtor to sell my property?” and “What do I get in return for the commission I pay?”

Many sellers believe that their Realtor puts a sign on the lawn, an ad in the newspaper and then waits for the property to sell. Generally, nothing could be further from the truth.

When a seller signs a listing contract the Realtor makes a commitment to help their client obtain the highest price, in the shortest time with minimum inconvenience. A good Realtor gives valuable advice, expert guidance and great value.

The Realtor provides objective and accurate information about current market value allowing seller to select the appropriate listing price. In many cases they can offer expert advice on staging the property for maximum appeal to potential buyers.

When listing the property, a Realtor is trained to represent the seller by making sure the property information is accurately and attractively presented to the marketplace. This includes careful compliance with provincial and federal regulations like the Personal Information Protection Act, the Real Estate Services Act (in B.C.) and the FINTRAC money laundering requirements. The Realtor ensures that required disclosures are made at the appropriate times.

Once a listing is signed, the Realtor begins the obvious marketing process, which includes putting the property on the Multiple Listing System, installing a sign, writing appealing print ads, creating feature sheets to leave at the property and holding open houses. In addition many Realtors feature the property on one or more internet websites, display mall kiosks and at open houses for other agents. Giving the property maximum exposure can be expensive but it is part of the commitment of the Realtor.

Much of the work of the Realtor is done quietly behind the scenes. Realtors invest time and energy in activities like qualifying potential buyers, arranging and tracking showings by co-operating agents and obtaining and sharing feedback from other Realtors. Many sellers take comfort in knowing that their Realtor will handle all inquiries seriously and do their best to ensure that only serious qualified buyers will view the seller’s property. This provides a measure of safety and security.

Realtors are also trained to provide accurate advice and valuable assistance when dealing with the significant complexities of tenant occupied properties, estate sales and foreclosure transactions.

One of areas where the Realtor provides the greatest value is negotiation. Handling objections and tactfully representing the sellers’ best interest is an important skill that Realtors obtain through specialized training and personal experience. Writing an enforceable contract and negotiating a legally binding agreement are important services that are often taken for granted by the general public until there is a problem. Then this great Realtor value quickly becomes evident.

Another generally invisible service is managing the transaction after acceptance of the offer and during the buyer due diligence period. This consists of arranging inspections, scheduling appraisals and obtaining strata documents (if applicable). Sometimes this also involves handling real estate turbulence, which includes things like appraisals lower than the sale price, problems discovered in a property inspection and other unexpected challenges. The experience and guidance of the Realtor and their broker can usually overcome these challenges.

The final job of the Realtor is to do everything they can to ensure a smooth completion of the transaction. This includes monitoring the conveyance process, confirming payment of the sale proceeds to the seller and a timely transfer of keys to the buyer. Selling a property is a significant transaction for most people and the complexities are sometimes not well understood until problems arise. A good Realtor has the training, expertise and experience to assist their client to achieve their desired results.

Probably the most amazing aspect of the tremendous value Realtors provide is guaranteed results. The seller pays nothing unless they receive an acceptable offer. There are very few other professional service providers who are prepared to demonstrate their confidence in their ability to produce results for their client in this manner.

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FINTRAC fines brokerages in Vancouver, Unionville https://realestatemagazine.ca/fintrac-fines-brokerages-in-vancouver-unionville/ https://realestatemagazine.ca/fintrac-fines-brokerages-in-vancouver-unionville/#respond Wed, 24 Mar 2021 04:00:01 +0000 https://realestatemagazine.ca/fintrac-fines-brokerages-in-vancouver-unionville/ FINTRAC has levied fines of $66,742.50 on Park Georgia Realty in Vancouver and $31,350 on Re/Max All-Stars Realty in Unionville, Ont. for non-compliance.

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FINTRAC has levied fines of $66,742.50 on Park Georgia Realty in Vancouver and $31,350 on Re/Max All-Stars Realty in Unionville, Ont. for non-compliance with Part 1 of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and its associated regulations.

Both brokerages have appealed the decisions to the Federal Court.

In a statement, FINTRAC says Park Georgia Realty was found to have committed the following violations:

  • Failure to develop compliance policies and procedures that sufficiently covered the requirements;
  • Failure to assess and document the money laundering or terrorist activity financing risks of its geographic locations, products and delivery channels, and clients and business relationships;
  • Failure to include the frequency and how training would be maintained on an ongoing basis in its training program;
  • Failure to establish and document the prescribed review of its compliance policies and procedures, risk assessment and training program; and
  • Failure to keep prescribed information in client information and receipt of funds records.

The violations were found during the course of a compliance examination in 2018, says FINTRAC.

Re/Max All-Stars Realty was fined for failure to provide, in accordance with a notice, most of the requested compliance program documentation for purposes of a compliance examination, FINTRAC says. The violations were found during the course of a compliance examination in 2019.

“Canada’s Anti-Money Laundering and Anti-Terrorist Financing Regime is in place to protect the safety of Canadians and the security of Canada’s economy,” says Sarah Paquet, director and CEO of the Financial Transactions and Reports Analysis Centre of Canada in the statement.

“FINTRAC is committed to working with businesses to help them understand and comply with their obligations under the Act. At the same time, we will be firm in ensuring that businesses continue to do their part and we will take appropriate actions when they are needed.”

FINTRAC says its Administrative Monetary Penalties program is “one of the most open and transparent of its kind, including in relation to penalty calculations.

“With the changes to the Proceeds of Crime (Money Laundering) and Terrorist Financing Act in 2019, FINTRAC is required to make public the name of all persons and entities that receive an administrative monetary penalty,” it says.

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Radio-Canada catches brokers in money laundering sting https://realestatemagazine.ca/radio-canada-catches-brokers-in-money-laundering-sting/ https://realestatemagazine.ca/radio-canada-catches-brokers-in-money-laundering-sting/#respond Tue, 31 Mar 2020 07:54:09 +0000 https://realestatemagazine.ca/radio-canada-catches-brokers-in-money-laundering-sting/ The Organisme d’autoréglementation du courtage immobilier du Québec (OACIQ) says it is
“extremely concerned” about the content of the March 19 edition of Radio-Canada’s Enquête, about money laundering through real estate transactions.

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The Organisme d’autoréglementation du courtage immobilier du Québec (OACIQ) says it is “extremely concerned” about the content of the March 19 edition of Radio-Canada’s Enquête, about money laundering through real estate transactions.

In a hidden camera investigation, the program sent an employee to visit five randomly selected real estate brokers. He pretended to be a client wishing to acquire a luxury residence in Montreal and told the brokers that he intended to pay with money from drug trafficking and that he would never give his ID.

After a meeting, all five brokers agreed to work with the false client, including his condition for using a nominee. Three of them sent a draft pre-filled offer to purchase.

“The OACIQ takes the situation very seriously. In light of the report that was broadcast, it appears that the brokers’ ethical obligations were breached.

The OACIQ’s syndic is, of course, aware of this and will take all appropriate measures,” says Caroline Champagne, vice-president, enforcement of practices at the OACIQ.

Under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, real estate brokers and agencies are required to report suspicious transactions and attempted suspicious transactions to the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) when they have reasonable grounds to suspect a money laundering offence.

When the brokers were contacted after the “sting” operation, Radio-Canada reporter Julie Dufresne wrote that they all “vigorously denied having breached their legal obligations.

“Several said they did not think it was money laundering. Others believe that they did not have to worry about identifying the toxic customer since the transaction would have been in the name of his girlfriend,” says Dufresne. “Finally, some say that they wanted to report the questionable customer, but only after the promise to purchase was signed. The law allows brokers to make a suspicious transaction report after having completed the transaction. However, they would not have had any identification from the client.”

Champagne says, “We invite the public and real estate brokers to contact our public assistance department if they witness or are aware of a suspicious transaction or attempted transaction, such as the use of funds from the proceeds of crime in real estate transactions. Rest assured that all information received will be treated confidentially.,”

The OACIQ says it will “take all appropriate measures to ensure that all behaviours that do not comply with the law are investigated and that action is taken as quickly as possible.”

It says it has implemented the following means to counter money laundering:

  • Close collaboration between the OACIQ and FINTRAC over the past 10 years to promote rapid and efficient sharing of information for the purposes of their respective investigations and inspections;
  • Over 2,300 inspections of real estate brokers and agencies are conducted every year to verify compliance with ethical and legal obligations regarding identity verification, cash transactions and FINTRAC standards;
  • 27 training courses on money laundering, fraudulent practices and the Proceeds of Crime (Money Laundering) and Terrorist Financing Act are offered to real estate brokers under their Mandatory Continuing Education Program;
  • Exchanges on best practices for preventing money laundering between members of the Real Estate Regulators of Canada, of which the OACIQ is a member;
  • Investigations by the syndic into any allegation of money laundering and non-compliance with the ethical rules surrounding the laundering of the proceeds of crime;
  • Frequent reminders of broker ethical obligations by various means of communication.

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British Columbia Real Estate Association calls for co-ordinated effort to tackle money laundering https://realestatemagazine.ca/british-columbia-real-estate-association-calls-for-co-ordinated-effort-to-tackle-money-laundering/ https://realestatemagazine.ca/british-columbia-real-estate-association-calls-for-co-ordinated-effort-to-tackle-money-laundering/#respond Wed, 11 Mar 2020 07:21:27 +0000 https://realestatemagazine.ca/british-columbia-real-estate-association-calls-for-co-ordinated-effort-to-tackle-money-laundering/ The British Columbia Real Estate Association says addressing the issue of money laundering in real estate "will require co-ordinated effort..."

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The British Columbia Real Estate Association says addressing the issue of money laundering in real estate “will require co-ordinated effort at the international, federal and provincial levels with harmonized data sharing and joint investigative efforts.”

The association recently made its opening statement to the Cullen Commission of Inquiry into Money Laundering in British Columbia. “We are committed to working with government to better understand this issue and address any pre-existing vulnerabilities within our sector,” says BCREA CEO Darlene Hyde. “It is our hope that by working collaboratively we can steer a path forward that strengthens consumer protection measures and limits illicit impact on the housing market.”

BCREA says there are “few dependable statistics that indicate the true size and scale of money laundering in the B.C. real estate sector”. It says that estimates quoted from the Maloney Expert Panel Report on Money Laundering are not evidence-based. “Figures as high as $5.3 billion are frequently quoted from the report, but by Maloney’s own admission those figures are at best a calculated guess, based on theoretical models,” says the association.

Last April BCREA recommended that the provincial and federal governments consider these recommendations:

1. Accept only verified funds.

For sectors of real estate that are not already required to do so, the association recommends they accept funds only in forms that are verifiable through Canadian financial institutions.

2. Mandatory anti-money laundering education.

“We recommend the introduction of mandatory anti-money laundering education for all real estate professionals subject to the reporting requirements administered by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) to ensure that those professionals are trained in recognizing and reporting suspicious transactions,” says BCREA. “As a first step, we were pleased to see the Real Estate Council of British Columbia introduce mandatory training for real estate professionals in January. FINTRAC should work with sector organizations, regulators and the provincial government to improve existing resources so that they better reflect real-world situations and improve compliance.”

3. Smart regulation.

BCREA suggests that the federal government amend the Proceeds of Crime (Money Laundering) and Terrorist Financing Act to allow FINTRAC intelligence to be made available to additional regulatory authorities, including the B.C. Securities Commission and the B.C. Financial Services Authority. “Optimally, the federal and provincial governments, as well as their respective agencies, should co-ordinate their actions, share information, such as the provincial assignment registry, and create a comprehensive, efficient enforcement regime.”

4. Ongoing engagement.

It calls on governments and regulatory agencies, including FINTRAC, to “better utilize on-the-ground experience of real estate professionals to develop compliance resources and test policy ideas. This will result in well-crafted, practical regulation and foster a culture of compliance to protect consumers and the economy.”

5. Timely and transparent reporting.

“We recommend that FINTRAC implement a framework to identify and report trends on a regular basis and in language that is consistent and understandable to professionals, the public and media,” says BCREA. “This reporting system should also include consistency in examinations with immediate feedback designed to help industry professionals improve their compliance systems.”

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